Verizon is drafting my bank account for cable service to a house I sold 3 years ago. I was called frequently for collection. I got tired of explaining that I did not live in the house. I do not know the people that live there. I did not order cable internet and phone service for those people. I ...
Verizon Fios sales representitives will promise you gift cards when they are trying to get you to sign up for their services. Then when the bill comes and you call they say they never heard of any gift cards. Spoke to a representative Kara and she would not transfer me to a supervisor. Look out for ...
My install date was changed from 10-6-11 to 10-11-11 without my being notified. When I clicked on the status link sent to me when I ordered, I noticed the change. When I called to find out more about this, I was treated to a rude service rep who gave me no explanation or apology. ...
I had verizon fios triple play installed on 11/25. The tech arrived more than two hours after the scheduled window and did not call to notify me of his late arrival.in fact, I called the hotline to inquire about his status. Install took about four hours, but was uneventful, and I was forewarned ...
Fios switched me from Direct TV. Promised me NFL Red Zone. For the last 3 weeks no Red-Zone. All other subscribers are upset. Class action. Fios never should have guaranteed NFL Football Red Zone if they could not deliver. I asked for a Credit and they offer me $5.. That's ajoke. Only reason I ...
I started at 39.99 permonth and after 6 yearlater i find out they been taking 54.99 and i ask them they said every time they dont carry the service i have they upgrade without informing me. And on october 2 they cancell my service or i have to pay 79.99 permonth... And the customer service need ...