Twice we had scheduled the installation of FIOS triple play. The first time, I waited and no one showed. It took me about 3 hours on the phone to determine that we had been cancelled because "the community hadn't given permission to dig" (a total lie). We rescheduled and were assured by ...
System in nearly 14 months and not working properly, verizon admit unable to fix problem but will not void cancellation fee. Verizon also put me in collections for someone elses bill, which they then expect me to clear up Verizon also credited my payments to another bill ...
My friends bought Verizon FIOS bundle service for $99/mo. The did not know that they have to expect the agreement by e-mail and sign it within 30 days. Their English is not very good and they asked me to call Verizon after the first bill for $278 and the 2nd $249. The are not fluent with the ...
I called to accept Verizon's $74.95 a month deal on internet and cable. The salesperson talked me into adding phone for an additional $5 a month. When I received my bill the actual amount for service was $99. After hours on the phone with Verizon (mostly on hold) the issue was unresolved. The first ...
OK, Now it's been 8 months since I've switched over to Verizon Fios from a basic service package and prior to switching to Fios I was already getting swamped with unwanted calls from people asking if my home number was a Automotive repair service. This went on for MONTHS and I still get calls ...
Verizon FIOS representatives have consistantly lied to us regarding services they are capable of performing. Be advised they cannot do what they say they can and will lie to you to get the multi year contract signed. THEN IT WILL BE TOO LATE. We were told we would have the lower (local) channels on ...