I had the worst customer experience I ever had, with Verizon. Below is a link to the transcript of the "Live Chat" which says more than I could ever describe here. Verizon.net/minute79/transcriptverizon.htm ...
Also the new DVR boxes have audio glitches where the audio on hd channels comes in 5 seconds delayed... I have had 4 boxes in the 7000 series and their new black 500 gig box that they charge $40.00 for. And they all have glitches viz HDMI. The older 6416 was flawless and they can not supply me with ...
I made a HUGE mistake trying out the new FIOS service when it came to my area. A door to door salesman visited me and gave me the pitch. It sounded very good. I did not need the telephone part of the service since I had a cell phone I used for most of my business, but he convinced me that it cost ...
Don't go with verizon fios for your service provider!!! Listen to what happened to me today by f.B. On wednesday, march 30 at 8:37pm Okay, so get this... I call Verizon FIOS tonight to check on when my contract with them ended (just in case I wanted to switch to another service provider in the ...
Please hold for the next representative, your call is very important. I have been on hold with Verizon for 1hour and 4 min. Now. It's a Saturday night. I wanted to watch the Saturday night movie, the only new movie for the month. Knight and Day. Found it on menu, and selected it. Channel 899 which ...
I too have cancelled after less then 6 months. Issues about services, tech. Billing and always put on hold. Forever. Im sent to 3-5 different people every time I call. On hold for 45 min just to get in touch with 1st person! I dont know who or how many people they have trained, but no one has any ...