Just decided to make a leap of faith and switch to Fios from Comcast. The installation was supposed to happen today, 6/4, between 9 am and noon. I confirmed this two times with Verizon. At 11:30 am this morning, I called customer service; having been a long term Comcast customer, I felt this was a ...
This was in response to "one bill ripoff" and "agree" and is also my own personal ongoing never ending nightmare, which now has a new chapter: The Moore vs. Verizon class action lawsuit... Right... First, in response to "one bill ripoff" and "agree"— Yes, it ...
A month ago Verizon sent me a letter stating that service would be interrupted if I did not respond to porting a phone number over. I called and spoke with a customer service rep who assured me that the service will be fine. This morning service was suspended and allowed me to put my credit card ...
I subscribed to, and then cancelled NFL Red Zone, through Verizon FIOS, our "cable alternative" provider. After realizing it was not exactly what I was expecting, I called back to cancel. Mind you, this was a few hours after subscribing to it. I was told that I wouldn't be charged for it, ...
I have not had any Verizon services of any kind since LAST APRIL 16, however, they have been billing me, harassing me/bullying me (hired 3 collection agencies) to call me daily/threatening letters for $167.57 but I never had this service! I lost ALL Verizon FIOS services (Internet, TV, and LANDLINE ...
I started cable & Internet service with Verizon Feb. 2011. In Sept. 2011 I cancelled the cable service but kept the Internet. I spoke with 3 different customer service reps that month trying to see how I could lower the Internet bill since it was going up to $80 a month due to not having the ...