Usacomplaints.com » Verizon Fios » Verizon Fios | Page 7

Verizon Fios
Found 257 reviews / complaints
Page 7

Verizon Fios
Consumer Report

I started cable & Internet service with Verizon Feb. 2011.in sept. 2011 I cancelled the cable service but kept the Internet. I spoke with 3 different customer service reps that month trying to see how I could lower the Internet bill since it was going up to $80 a month due to not having the ...

Verizon fios
FIOS install - Fios cable

I signed up for Verizon Business Internet as we are moving to a new office. When I finished my order, I was informed by email that the install date would be 10-6-11. I logged in to my account today to check status and it was changed to 10-11-11. I was never notified of this, and it wreaked havoc ...

Verizon FIOS
Misleading sales practices

I have been a Verizon FIOS client for more than 4 years. I named lately to update my regular set-top boxes to HD boxes. Seemed easy enough. It had been recommended in my experience from the consultant that by signing a brand new two-year contract I really could obtain a $300 Credit gift-card and ...

Verizon Fios
Consumer Report

I got my new Verizon FIOS connection in October. I did the whole process over the phone with a Verizon Retail Store (Located in Jersey City at Verizon Retail Store 30 Montgomery St Jersey City, NJ 07302 #201-433-2044). The sales rep quoted me a total monthly bill of $ 105.98 (Tax and other ...

Verizon Fios
Consumer Report

The new Verizon software v1.9 for standard SetTopBoxes is HORRIBLE! It is EXTREMELY SLOW and doesn't come close to the ease of use that v1.8 did. I have my controller set show "favorites" when I press the Guide button. Under v1.8, the guide would display with the channel I was watching ...


Verizon Fios
Consumer Report

I signed on the web for a triple play that was supposed to be $85. They also promissed a (pay per view) for an extra $10 a month which they cherged me $40 DOLLARD AND WHEN i PROTESTED THEY DISCONNEDT PAY PER VIEW AND REFUSED TO HONOR THEIR COMMETMENT. The base bill was and still $90 instead of $85. ...