Transfered a upgrade from one line to another, and low and behold they added two MORE years to my contract. I am ticked! Now my daughter upgraded her phone and the verizon store took my upgrade for it! Now my upgrade date is 2015!!! Really!!! I have had my line and not upgraded since December! Have ...
My home phone and cell were placed on vacation as I live in Canada and go to my lot only in winter months. Verizon gave my number away so had to give me a new land line. They gave me a new account number to make my first payment back on the system. The account number was incorrect and so did not ...
I am a Verizon costomer, I have to say this is the worst service by far that I have ever received for cable. I was told on April 14th by a costomer represenitive that I do not have to pay my april bill due to Verizon's mistake in billing and not being able to put my cell phone on one bill. That ...
Three years ago, i changed my home service from phone and internet to internet only. Before i changed it i had service since Verizon began. I was always billed properly and to my correct name. After i changed it, i began receiving three bills under three accounts and two different names. I called ...
I pay my bills online through my bank. My Verizon bill was $49.64, I forgot the decimal point (my mistake) I paid them $4,964.00, that was over a month ago and I still can't get my money back. I have spent hours on the phone talking to so many diff Verizon people I lost count of how many. They tell ...
Two months ago I called Verizon to set up installation at my new house which was under construction. My closing date was 8/15. I currently have Verizon for internet and TV. The person I spoke to at that time said the farthest out she could schedule it was July 15th but she said she would go in and ...