I called Verizon for an appointment on November 4 for a appointment for a technician will be dispatch to my home on November 12. The customer representative stated that a technician will be at my home between the hours of 1:00 to 5:00 pm to fix my phone line that has been inoperable since November ...
I have called about refunding my over payment. I spoke with many personnel from India, NJ PA. And still I can not get my refund. Michelle gave me a ticket number, I was also informed that the check was in the mail. The last time I made a call was today Oct 28 at 1715hr. Spoke to Lori in FL. She ...
I need to have the outside wires replaced up to code ...
The last week of aug i spoke to one of your reps about a billing questioni was billed $13.00 more than last monthshe told me it was time warner's fault, that they disconnected me. Since i have no phone service or internet service with time warner i told her she was wrong she put me on hold and when ...
I got new service on the 2nd of sept. Ie day before yesterday. I have problem using it the way we have been using before. The tech who came to install was not knowledgeable. Since the installation I have been trying to contact tech support without much success, I have spent over 3 hours reaching ...
I recently moved. My old residence had Verizon fios, my new residence did not. I decided to keep my phone and internet service with Verizon to keep my e-mail address and phone number. I found out that my phone number would change, however, they would have a notification referral on the old number ...