On 7 December i switched from Comcast HighSpeed Internet to Verizon FiOS and that is where the nightmare began. From day one we were unable to activate FiOS and could not establish our new email addresses. Since that time we have spoken with Verizon Tech Support on at least 5 occasions (and ...
This has happened too many times to be a fluke. I called about an offer that came in the mail to review my services to see if my monthly fees could be reduced. Of course - they couldn't. At the same time I ordered another HD box for another TV we were adding. It never came. I cannot go through the ...
I have had billing problem with Verizon for the last 5 month. Everytime i called (1-800-483-5700) someone talked to me and they said it has been taken care of! But not only they did not take care of the problem, they even increased my bill, (i received the next billing higher!!) today i called: 1) ...
I called Verizon for an appointment on November 4 for a appointment for a technician will be dispatch to my home on November 12. The customer representative stated that a technician will be at my home between the hours of 1:00 to 5:00 pm to fix my phone line that has been inoperable since November ...
I have called about refunding my over payment. I spoke with many personnel from India, NJ PA. And still I can not get my refund. Michelle gave me a ticket number, I was also informed that the check was in the mail. The last time I made a call was today Oct 28 at 1715hr. Spoke to Lori in FL. She ...
I need to have the outside wires replaced up to code ...