I first called from cell phone, was on hold for 15 min. Then i called from landline and was on hold over an hour, transferred to 5 different people and still never got ahold of someone to cancel this account. When they installed this service i was told that my monthly bill would be $99.99. When i ...
10 emails and 5 or 6 calls to verizon has not resolved the defective dsl installation. I do recieve an automated voice mail stating they know it dosen't work but billing will continue anyway. A verizon representative was there thw week of 1-21-9 but didn't fix the problem and said he would return ...
Jan 06 9:07pm While making phone calls and on the phone a person from another phone number making phone call and can actually hold a conversation with the other party on the phone this has been going on seen November 23 we have call numerous of times to get this problems solved but they keep saying ...
A fellow just delivered the phone book and tromped across my flower beds. I have sidewalks—and they are there for a purpose. The people they hire for this are often irresponsible and do't care how they damage the consumer's property and I can find no way to contact Verizon about this. With the time ...
I requested my telephone and Internet Service be transferred to my new address on November 26. Verizon indicated the current residences of the condo I was moving to still had phone service and it would need to be disconnected (key point). The Verizon employee set up an appointment for me on ...
After receiving a promotion offer from Verizon in the mail we signed up for their "Triple Freedom", tv, phone, and internet, package. This was in May with a promise of disounts for 12 months. It is now December and after placing calls to this company EVERY month since May they are still ...