Five years ago, I signed up for phone and DSL. The Employee did not record my information and after 3 wks., DSL dept. Stated that I do not have an account. Nov. 18, I applied for service, and employee asked for Acct. No. I do not one, he could not help me. This happened the second time. After 4th ...
Is it legal for Verizon to withdraw money from an account 10 days before the money is due? E.G., the money is due Apr 25 but is withdrawn Apr. 15. Since the money is electronically withdrawn, most companies do it on the due date because the money is transferred so quickly. ...
I went to Verizon to upgrade my Blackberry which was on sale, after a $100.00 rebate, for $99.00 and on top of it I was eligible for a $50.00 discount. When I looked at the amount of sales taxes I was being charged, I realized they base the taxes on the list price of the phone (about $500.00) and ...
On 7 December i switched from Comcast HighSpeed Internet to Verizon FiOS and that is where the nightmare began. From day one we were unable to activate FiOS and could not establish our new email addresses. Since that time we have spoken with Verizon Tech Support on at least 5 occasions (and ...
This has happened too many times to be a fluke. I called about an offer that came in the mail to review my services to see if my monthly fees could be reduced. Of course - they couldn't. At the same time I ordered another HD box for another TV we were adding. It never came. I cannot go through the ...
I have had billing problem with Verizon for the last 5 month. Everytime i called (1-800-483-5700) someone talked to me and they said it has been taken care of! But not only they did not take care of the problem, they even increased my bill, (i received the next billing higher!!) today i called: 1) ...