I am having a hard time getting TWC to cancel my service. Yesterday I stayed on hold until TWC told me my service provider would have to cancel it, so they transferred me to them. The service provider, after another long wait, told me TWC would have to cancel it. After another long wait, I had to ...
Well, they're better than 2 tin cans on a string, but not much. Customer Service? Joke. More like Customer-we-don't-care ...
I cannot belive this! My name is Abigail Bachman an ohio resident. I have never missed a payment for my tw internet service. I have been disconnected twice in two months due to an unknown work order to disconnect at my address! I'm furious! This weekend Im able to be home and have several meetings ...
When I was moving to a new area I almost didn't want to move because TWC was the provider. Having spend what must have been days, if not weeks resolving issues over everything imaginable with them in the past... I dreaded the move. The one thing that they are is consistant! I was quoted a price for ...
Rates are scandalously high and there are no enforceable regulations to keep them in check. Competition would offer the solution - rates historically go down at least 15% when consumers are given options - cable TV (not just Time Warner) literally has a stranglehold on consumers. Teddy Roosevelt ...
Time Warner Cable tells me all services are disconnected and my account is closed now but, they do see a modem still on your account. It is not supposed to be. I have copies of the communications over the last week that this was a billing error on Time Warner's part and it was being escalated to be ...