Re: Time Warner Cable acct# 8260170090123190 From: maritza Add to Contacts To: "Burkey, Barbara" Hello Barbara, I appreciate your time in this matter, however, I am very disapointed in it taking what 6 months... Are you kidding me, no other rebate offer takes that long, no matter what the ...
I would like to ask you why I have been charged 2 times for a connection fees? First they install my internet 30 $, and 2 days later cable 30 $ again. So this is a complete stealing. First they give me only one choice for cable and TV and then they just monopolizing me. Because i don't have choice ...
I just found out today that TWC charges $4.99 reconnection fee every time your cable service is interrupted. I've been with them over 5 years and have never been made aware of this fee nor is it anywhere on my bill. After escalating my call to the Senior Supervisor Tammy, I was told that an insert ...
I switched to TW Cable in Sept. because I was promised a $200 gift card. I emailed them all the documents they wanted and waited the 90 days, then called. They told me it could take another 90 days for the gift card to get mailed out. I have been calling every month and just getting the same ...
I had 5 dvr's, over 200 channels, highest speed internet and phone for not over $100. I then needed a fax line and several customer service agents told me "distinctive ring" for fax lines was not available at twc. I run a business out of my house now and needed fax line, i called at least ...
This is one of the worst experiences I've had in a while. Website technology has grown, and became more advanced, I'll give them this, but to make a website force the user to double login in order to pay a bill, and then to ask for a "Customer Code" which is apparently located on a ...