My wife and I signed up 2 years ago after problems with Direct Tv. I spoke to a supervisor before we signed up and asked if the rate would go up. I was told: "no, we done't have contracts" I said, so the rate will not go up after 24 months? The reply was "yes, that is correct" ...
I called TWC Chinese customer service today, and finally I got my answer. I am lucky one I have to say. SHE (customer representative) is not friendly at all. I can understand everyone is busy, BUT this not the way to treat any customer. I have to say, get someone else who can really help customers!! ...
I called TWC during the week of 5/13 to request a quote for a home phone since I already have cable and Internet with them. The sales rep told me that she could bundle everything (cable, Internet, and phone) for $86.41 a month. I agreed and the install was set for 5/26 evening appointment. The rep ...
I called TWC during the week of 5/13 to request a quote for a home phone since I already have cable and Internet with them. The sales rep told me that she could bundle everything (cable, Internet, and phone) for $86.41 a month. I agreed and the install was set for 5/26 evening appointment. The rep ...
I really do not remember a time Time Warner has been capable of doing anything I have asked. All I want is cable and internet to slow uninterrupted as I pay for it. I ask for cable, somehow I get a bill for the entire year of 20120. I ask for an upgrade on roadrunner, a tech comes to take away my ...
Signed up with Time Warner Cable internet services as they were offering $100.00 gift card to do so. I signed up in September and have never received my card. I have made monthly phone calls requesting it, but, always get the "run around" that it will be here in 6 weeks... Every 6 weeks! ...