We set up cable and internet service had to prepay. Tech came out then couldnt get a signal sed he was going to put out a cd call. Fiance walked to office to get ok to drill a window line tech left before he came back. Fiance talked to Leonard and was told someone was coming back same day by 7p. A ...
I just found out today that TWC charges $4.99 reconnection fee every time your cable service is interrupted. I've been with them over 5 years and have never been made aware of this fee nor is it anywhere on my bill. After escalating my call to the Senior Supervisor Tammy, I was told that an insert ...
On May 3rd i contacted Time Warner to see what offers for cable tv they had. To begin with the customer service rep. Was extremely rude and made fun of the fact that he used words i didnt understand. At the time i was dealing with a crying baby and 2 barking dogs, so it wasnt that i didnt ...
I am having a hard time getting TWC to cancel my service. Yesterday I stayed on hold until TWC told me my service provider would have to cancel it, so they transferred me to them. The service provider, after another long wait, told me TWC would have to cancel it. After another long wait, I had to ...
Well, they're better than 2 tin cans on a string, but not much. Customer Service? Joke. More like Customer-we-don't-care ...
I cannot belive this! My name is Abigail Bachman an ohio resident. I have never missed a payment for my tw internet service. I have been disconnected twice in two months due to an unknown work order to disconnect at my address! I'm furious! This weekend Im able to be home and have several meetings ...