Money is tight so called Time Warner to get some items cut that we don't use. Was told we had auto renewed and did not even know it. Had a Time Warner rep tell me they hate having to tell people this and think it is unfair. It is a shame a company treats its long standing customers like this. My ...
I have placed a order and you guys asked me to contact after I placed an order for Internet at the "New House" ...
After having a new cable box installed it wasn't long after that it, too, began to malfunction. Each time I called customer service, they happily rebooted the box which enabled it to work correctly for a short period before needing to be rebooted again. Finally, after the third call the lady on the ...
Dear sir/madam I had a business service installed on dec 8th. At time of purchase at NO point was i advised nor informed of my macafee services. At no point did the installation team advise me to change name or password of network. From Dec 16th the security on router was disabled 3 times. I called ...
Just staying connected to the internet long enough to submit this complain was hard enough, much less waiting long enough to load the page. Has TWC rolled back to dialup? It's been painfully slow, consistently 1 Mbps, and taking anywhere from 20 seconds to 3 minutes to load new pages, and that's ...
I have spoke to 4 different people who all give a different story. I disconnected my service and had already paid my bill so they owe me 160.00 back, one said check would be cut within 4 weeks of equipment being returned I returned it 3 days after disconnect 4 weeks go by no check, the next call 5 ...