TWC Risk Management Shelia (Supervisor) was not helpful or pleasant when trying to dispute the claim of an old bill in which I never received any notice about from 3 years ago. She plainly told me "You know you owe this bill, just make a payment", how rude is that. Every time I tried to ...
I had Time Warner installed in December 11th with a promised $50.00 Best Buy Card. I waited the 90 days of good standing and then the 4-6 weeks for shipping it out. It's now 14 weeks After the 90 days of good standing. I have talked to reps every week and one said oh you have to call Best Buy the ...
My name is Cristina and I have been with this company for several years, I never had problem until recently. I went to the timewarner office in Raeford nc June 17. It was about 5:30 pm and I got my box exchange with no problem I also have appointment for the technician to come June 18, the next day ...
I've had time warner internet for quite some time now, and it sucks. I'm paying $82 and some change each month for internet that is so slow half the time it doesn't work. I have to reset my modem two and three times before it finally works, and then it only works for a few minutes before it slows ...
A friend and I decided to be roommates for a few months. I had Verizon Fios and she had Time Warner cable. She wanted to keep Time Warner because she felt they had better internet service and she worked from home quite often. Well, 2 months in I came home one day to find her and her things GONE! No ...
I've been a customer of yours for 3 years and I have had nothing but HORRIBLE service, I've had asked your moronic "customer service" to change my phone number 100 times and they have yet changed it. They're idiots. On top of that they cannot give me my OWN HOME PHONE number?! But they ...