I wasn't able to order a movie OD so I went online to check on my account. I discovered that I had a new bill posted (not due for another month) that was over twice a normal month's bill. The bill said I was charged a $25 return fee and $7.50 late fee for an electronic payment I made 3/31 for a ...
WE are going to file a complaint with the PUC regarding the same programming occurring being two nights running. WE pay far too much to get so little, just because we have the basic cable instead of the higher priced offerings? To repeat: WE end up getting the same programs at least two days ...
The compliance department for Time Warner Cable are very un professional the rep i spoke with was very rude and disrespectful to me and my husband. I asked to speak with a supervisor over him and no one has called me back sense 4/16 and today is 4/19 to resolve the issue i had with the rep or the ...
I recently moved from Huntington Beach to Corona, I brought all the equipment with me since they may need my DVR and also the modem in my new place. The technician installed new equipment in my place and did not ask for the old equipment back or anything and we WERE NEVER ADVISED that we have to ...
I don't even know how to express my frustration toward TWC. I have been experiencing slow internet service starting a month ago. At first, I thought it would get better in few days as it speed of internet varies a lot daily. However, it didn't. So I called TWC and went over several troubleshooting ...
My sister recently moved in with me, and we both had TWC accounts. Hers included internet, so we decided to disconnect my service and move hers. She called on Saturday, March 23rd to request the move, thinking we would disconnect mine when hers was successfully transferred to my apartment. The rep ...