Time Warner Cable
Found 905 reviews / complaints
Page 18

Time Warner Cable
TWC customer service representative will say anything, even lie to make a sell - Internet upgrades

TV & Radio Testbeforeyoubuy123 0

I phoned customer service yesterday wondering about upgrading my current service. The gentelman said so problem he could help me with giving me a trial upgrade and if I don't like it I can change it back with NO PROBLEM, which was a lie. I didn't trust him, so I decided to call back in an hour to ...

Time Warner Cable
Automated billing balance

TV & Radio Creagle2 0

Since January the automated billing balance has overstated the amount I owed by four times repeatedly; now experiencing difficulty obtaining a refund and explanation of what I was overbilled for months. ...

Time Warner Cable
Availablity

TV & Radio spotblacksheep 0

If you live in a rural area, not count on getting any type of internet. Time Warner won't come out if there are less than 8 houses per mile! They would lose money... ...

Time Warner Cable
Late Fees

TV & Radio mpembleton 0

Late fees are charged for services that have yet to be received, this seems unethical and consumer abuse. Time Warner bills in advance of received services. I have had a total of 7 late fees due to a decrease in my income caused by disability due to a car accident. The total is $52.50. Should I ...

Time Warner Cable
Too much personal info. - Internet Service

TV & Radio wallya 0

Tried to get Time Warner internet service, I gave them my name, address, and Phone number. They asked for a credit card number and I told them that I wanted to be billed monthly. But i was told that I had to pay the first month in advance. So I went ahead and gave them All my credit card ...

Time Warner Cable
Time Warner and setting up Wi Fi

TV & Radio mingie 0

Earlier this week I switched my regular cable internet modem for a combination modem/router because I needed in home Wi Fi. I went to my local center and made the switch. The modem/router was handed to me in a plastic bag with no instructions. I was told the manual was online. I got the modem set ...

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