Late fees are charged for services that have yet to be received, this seems unethical and consumer abuse. Time Warner bills in advance of received services. I have had a total of 7 late fees due to a decrease in my income caused by disability due to a car accident. The total is $52.50. Should I ...
Tried to get Time Warner internet service, I gave them my name, address, and Phone number. They asked for a credit card number and I told them that I wanted to be billed monthly. But i was told that I had to pay the first month in advance. So I went ahead and gave them All my credit card ...
Earlier this week I switched my regular cable internet modem for a combination modem/router because I needed in home Wi Fi. I went to my local center and made the switch. The modem/router was handed to me in a plastic bag with no instructions. I was told the manual was online. I got the modem set ...
I am from overseas and signed up for Time Warner Cable at Best Buy where the offer was TV, Internet and phone with a $150 best buy voucher and an xbox. It has been 3 months and I have not received the voucher or the Xbox. There has been no communication or notification despite my numerous attempts ...
My name is Carol Slusser, my Mother's name (Helen Slusser). We had a checking acct.in both of our names that our Time Warner payment came out of. Recently my Mother passed away. I called Time Warner customer service to let them know that I needed to change the account that the payment would be ...
Ok well like a week ago I decide to switch to twc from direct tv especially for the internet well a tech came To install and everything workef fine set my internet and tv up. The next day my internet stopped working I called customer service and told me my service was sudpended because my brother ...