TWC bought Insight in Bowling Green KY. SInce that time, I am barely able to get a couple hours connection every 24 hours. Very slow. Tv "stutters", phone cuts out, internet just goes away. Their TECH people tell me a) there is no problem or b) i need to reset my modem AGAIN. ...
Time warner cable is the least customer friendly company I have ever dealt with, and that includes insurance companies. Please save your self some grief and look into your options,!! I have just saved over $100 a month by cancelling with twc. Just a warning, to cancel your service you will be on ...
I have TWC all year in NYC and every summer in Ellenville NY. I turned in the equipment in Ellenville in 10/12 as I do every year and turned off my service. When I called 6/29 to start up again I was told I owed hundreds of dollars. They had no record of the equipment being returned and had turned ...
Felt overcharged for added devices for security system - asked for explanation - was never given any - was granted a credit with no real explanation of the original charge - impossible to contact telephonically - did contact 6 times via internet chat - each conversation led to apolgogy - promise of ...
This cable company is a joke. They scheduled an appointment for me between 2-4 pm and it's 5 rite now. What is the worse part of this ordeal is that they didn't even call me to tell me they were gonna be late. The customer satisfaction and consideration went rite out the window. If this was ...
My car was damaged in 2009 from time Warner, confirmed by a time Warner worker. I called to complain several times with confirmed request # and I'm still waiting for a response. I have since dropped some services. I even spoke to a supervisor. 2013 and nothing yet and I drive around with damage. ...