Felt overcharged for added devices for security system - asked for explanation - was never given any - was granted a credit with no real explanation of the original charge - impossible to contact telephonically - did contact 6 times via internet chat - each conversation led to apolgogy - promise of ...
This cable company is a joke. They scheduled an appointment for me between 2-4 pm and it's 5 rite now. What is the worse part of this ordeal is that they didn't even call me to tell me they were gonna be late. The customer satisfaction and consideration went rite out the window. If this was ...
My car was damaged in 2009 from time Warner, confirmed by a time Warner worker. I called to complain several times with confirmed request # and I'm still waiting for a response. I have since dropped some services. I even spoke to a supervisor. 2013 and nothing yet and I drive around with damage. ...
I want to rent a movie for my Granddaughter and I to watch and there are systems down that prevent me from renting! I called the local company and said it may be Sunday or Monday before it is fixed! That is VERY unacceptable! I never had this trouble when it was Insight!! ...
I get TWC service all year in NYC and I get it for the summer in Ellenville NY. Every fall I turn in the equipment and turn off the service. When I called 6/29 to turn on service I was told that I owed hundreds of dollars. They had no record of the equipment having been turned in WHICH IT WAS in ...
I ordered cable and internet service on June 20 for Service In Clayton Ny. My bank account was charged right then for my first month of service. My install date was June 28 between 8 am and 10 am. I was not told in the confirmation email or during the call the day before my install date that the ...