I want to rent a movie for my Granddaughter and I to watch and there are systems down that prevent me from renting! I called the local company and said it may be Sunday or Monday before it is fixed! That is VERY unacceptable! I never had this trouble when it was Insight!! ...
I get TWC service all year in NYC and I get it for the summer in Ellenville NY. Every fall I turn in the equipment and turn off the service. When I called 6/29 to turn on service I was told that I owed hundreds of dollars. They had no record of the equipment having been turned in WHICH IT WAS in ...
I ordered cable and internet service on June 20 for Service In Clayton Ny. My bank account was charged right then for my first month of service. My install date was June 28 between 8 am and 10 am. I was not told in the confirmation email or during the call the day before my install date that the ...
Where do I begin... 1) my mother notified Time Warner Cable of my father's passing over a year ago. Now that she is moving to a different home (and there are MANY complications with that) it appears they never processed this information so she went into a Time Warner Cable retail store and ...
Been with cable company since 1988 never missing a payment. This month my cable tv service was abruptly cut off. No one had a clue like no one knew why. I was told my payment was late in reaching them. I'd need to pay a new hook-up fee. I'm sick and tired about being bounced from one phone to ...
Techs took equipment out of my house while hooking my service up, dispatcher was told to remove wireless wouter from my service and did not do it. Now I am being billed $290.00 for equiptment they have. Plus I paid upfront in @ the end of Feb on the 27th with student loan money to cover my phone ...