I recently purchased TV and Internet service through my current provider Timer Warner Cable. Not even a month through service and they have shut off my local KCAL 9 channel in a dispute they have with CBS. I had a variety of different cable and satellite providers to choose from when I moved last ...
Time Warner Cable requires Internet customers to accept their privacy and user agreements, download their toolbar, and get an e-mail address, but they don't tell potential customers until they've already paid for their packages. I talked to a rep at TWC, and he pointed out it is on their website in ...
I was told I would get a $100.00 reward card after I had my service for 90 days. I am well over that and have been checking the status of the reward card and it still at the 90 day active service process. I would like to know when it will move off that and when and if will be shipped out to me, or ...
I can not get resolutions for my ongoing and by ongoing issues i mean over 1 year and every time I call i get a different answer and snoty responses to my many questions. I fianlly gsve up and called and asked how to file a complaint but as you know YOU DONT HAVE ONE OR A DISPUTE DEPT EITHER I am ...
Their service is totaly broken - from customer service, installation, etc. Very fast to get your money and sell you a package, but as soon you give your credicard, your nightmare starts... Difficult to schedule a day for installation, once scheduled they never showed up, never bother to call you as ...
While watching a movie tonight on Showtime, a message pops up saying TWC and CBS can't come to a deal and this channel is temporarily unavailable. I was very upset because I was in the middle of watching a movie and it was 12:10 AM. So I called and the girl on the phone promised me a $40 credit, ...