I signed up with TWC to receive Showtime. Last week TWC blacked it out and substituted 2 inferior channels which I don't want or like. I talked to 3 customer services in the online chat. The last one I talked to was Jade and she was extremely rude. She refused to respond to several of my questions. ...
Can't understand ads for new customers $89.00 (plus $300 goft card!?) while a 20 year customer in good standing pays more than 2x that amount. Why not just charge everyone a fair amount rather than this teaser rate that rockets up after a short amount of time. ...
I recently purchased TV and Internet service through my current provider Timer Warner Cable. Not even a month through service and they have shut off my local KCAL 9 channel in a dispute they have with CBS. I had a variety of different cable and satellite providers to choose from when I moved last ...
Time Warner Cable requires Internet customers to accept their privacy and user agreements, download their toolbar, and get an e-mail address, but they don't tell potential customers until they've already paid for their packages. I talked to a rep at TWC, and he pointed out it is on their website in ...
I was told I would get a $100.00 reward card after I had my service for 90 days. I am well over that and have been checking the status of the reward card and it still at the 90 day active service process. I would like to know when it will move off that and when and if will be shipped out to me, or ...
I can not get resolutions for my ongoing and by ongoing issues i mean over 1 year and every time I call i get a different answer and snoty responses to my many questions. I fianlly gsve up and called and asked how to file a complaint but as you know YOU DONT HAVE ONE OR A DISPUTE DEPT EITHER I am ...