T Mobile
Found 1226 reviews / complaints
Page 10

T Mobile
Charged Early Cancellation Fees After Switching Carriers Three Days Early

On 11/9, we went to get a new phone service through AT&T because we have never been able to get 4G service through our T Mobile phones. When we called T-Mobile, we were told that our contract did not expire for 3 days. We were then told that we would not be charged since it was so close. So we ...

T-Mobile
Contract Extended to 2014 After Cancelling Data Plan

A few months ago I called T-Mobile to cancel the data plan I was paying extra for. I specifically asked the customer service representative if doing so would extend my contract and she assured me that it would not. A few days ago I called to cancel my plan and they told me the contract was extended ...

T-Mobile
Billed $498.61 for Returned Phone and Service Never Used

I keep getting calls and letter regarding a T-Mobile phone I returned to T-mobile within two weeks of receiving it. I could not get any connection in my area and I called and talk to a representative I told him I was not happy with the service and was given instructions on how to return the phone ...

T-Mobile
Poor Signal at Work and Repeated Unfulfilled Callback Promises

The service, Customer service, Signal strength its awful, Called about 10 time since 5 month I had problem regards to signal at my work location, they never listen waste my time and their own, It was acceptable at all when they we cannot do anything about the signal, I just had baby and most of the ...

T-Mobile
Final Bill Not Prorated at Cancellation, Full Month Charged

T-Mobile does not prorate the final billing period when the account is canceled. They will charge for a full months service even if you cancel on the first day of billing month. In other words they can make up to a full months billing amount without providing any services. ...

T-Mobile
Offered Unlimited Lines Then Told Third Line Had Only 500 Minutes

I called to start 3new lines of service with T-mobile and everything that i was offered was a lie, they werent willing to give me what i was told, compensate me, but told me just to send my stuff back since i am w/n the 20days return policy. What a way to treat a new customer. I spoke with a ...