I have been a customer for 7 years longer. I bought another line / phone $200.00 on top of the monthly bill. I have a disabled child. On many occasions they shut the phone off, refused small payment weekly arrangements. They have over charged me many times. $24.99, $9.99. I have been hung up on. I ...
I purschased a T-Mobile MyTouch Dec 14 at Costco. I also purchased insurance on said phone. May my phone freezes. I am sent replacement via insurance that does NOT work. I send it back they resend another and another. 7 weeks later I am on 3rd phone with intermitant service. No offer for a creidt ...
We have 5 lines with T-Mobile. By December all of the lines were out of contract. We inquired about receiving new customer rates for phones and service. We were offered a discount on the monthly rates and a discount on the new phones if we would agree to renew our contract for 2 more years. The ...
My phone has bars when not using the phone but as soon as I call someone the bars disappear and a call cannot be made and a "x" appears, and I also took screen shots to prove it. With dialing it is a cat and mouse game. When I go into the internet I get connection failed and I have proof ...
They charged my credit card twice I have proof sent to them via fax and they are still arguing that they didn't charge me so I want to make sure they pay me back and others know they try to cheat people out of money ...
I purchased mobile Money Code and my complaint is to activate this product one has to ring the call free number and because I live in New Zealand I am unable to call a American call free number I have sent several e-mails to contact me it's been over a week and I am about to cut my loss and move on ...