I've been a T-mobile customer for 15ish years and I'm tired of them changing/taking away and charging for FREE services. Or at least services that were promised to be free for the lifetime of my account. The most recent one I'm talking about is USB tethering. Every time I call in to do a phone ...
Had t-mobile about 6 years, in the 6 years had many of phone issues, did not work, dropped calls. No signal, etc. Finally got a different carrier, DEC 5 contract was up, New carrier made a mistake and moved my number to there service Dec 3. So t-mobile says we canceled contract early and during the ...
Once I cancelled my plan to switch to Sprint (T-mobile provided poor customer service in my opinion) my final bill was significant (greater than $500) I arranged with customer service to pay half in December (the month I was billed) and half in January (per Michael, ID #12511336). I mailed the ...
TMobile changed their service plans. Suddenly in April of this year my plan was changed to a Classic plan without my knowledge or approval and my contract dates were extended to April! I did not make this change to my account this was an automatic change generated by their system when they were ...
I had two phone lines with t-mobile wireless on month to month contracts.in the course of adding a third line under contract, I had explictly asked the salesman to make sure that the third line would not change the contracts for the existing phones. A year and half of service later, I decided to ...
On 11/9, we went to get a new phone service through AT&T because we have never been able to get 4G service through our T Mobile phones. When we called T-Mobile, we were told that our contract did not expire for 3 days. We were then told that we would not be charged since it was so close. So we ...