We have filed a claim with "STAINSAFE" and they do give you a feeling of: Do I trust this outfit? After giving them all info they needed, they schedule a service tech to be at your home between 2pm and 8pm: What kind of a company sends their employees out at that hour? I had to cancel ...
I have contacted Stainsafe numerous times regarding the problem with my sofa recliner. After several attempts via phone, fax, email and mail they sent out a technician who stated" the sofa needed a new part". Months went by and no response from the technician regarding the part he said he ...
Stainsafe not getting job done in timely manner. I feel as if I am getting run around. Started in January 06 on getting a soil problem takencare of on a leather chair. They sent somebody out to do what I have already done - Clean It! They went back said it would take 5 days to get it taken care of. ...
I buy a room occur January, July Along Side my $4000 furnishings from Bassett Furniture in Charlottesville, Va., I bought a $199.95 five-year guarantee from Stainsafe. The Bassett salesman stated that practically something that went wrong could be set without issue. On June 13th, a wooden athlete ...
We purchased a sofa from Walker Furniture in Las Vegas, NV on 10/01/00 and at that time paid for a 7 yr extended warranty written with Stainsafe. On 8/2 we reported a claim by phone to the Stainsafe claims dept and subsequently faxed the necessary documentation to them. We did received confirmation ...
I have purchased dining room set from Macys in 2003 and also I have purchased Stainsafe. Last year I have filed a claim for the chair which have felled and the back of it had braked. My claim was denied by saying that it was improperly used. I have send complaint letter but got no response. Few ...