I filed a claim on 3/31 for a pet urine stain on a sofa covered by the Stainsafe Furniture Warranty Company. I called 7 times in 2005 and was told the sofa would be replaced. I called 10 times in 2006 and was told in July that they would refund me the cost of my warranty because the store I had ...
I was promised that Stainsafe would take care of me should I have any problems with my leather furniture over the next five years. When the leather cracked and finally ripped, I called to file a claim. They weazled their way out saying I didn't report the cracking in a timely basis. When I said it ...
I have the same problem as many others with the company Stainsafe. I purchased the Five Year Warranty, Protection Plus Warranty. They refused to repair my love seat within the first year of purchase without merit. Now, I am having the same issue with my sofa. I am currently awaiting response from ...
Stainsafe, Inc has been the subject of an investigative report via a Central Florida television news agency in the past. However, nothing has been done to correct their egregious behavior in denying virtually every single claim customers lodge with regard to the promises made in their brochures. ...
I bought a guarantee for my sofa through Stainsafe. I paid $179.99 for that guarantee and also the guarantee claims combined with the sales person mentioned that it addresses Breaks, releases, holes burns... My spouse named them to record a state and also the repetition for Stainsafe offered her ...
We purchased our furniture from Harlem Furniture on 11/03/03... Paid big bucks for a nice living room set. Leather sofa and 2 recliner chairs leather of course along with the whole end tables, coffee tables and lamps.in May we noticed both recliner chairs by the back of the arm rests were ripping ...