I have purchased dining room set from Macys in 2003 and also I have purchased Stainsafe. Last year I have filed a claim for the chair which have felled and the back of it had braked. My claim was denied by saying that it was improperly used. I have send complaint letter but got no response. Few ...
6/29/06 I called to report a tear that is covered on my warranty. I was asked if there was any other damage which I told her two seams (one on each 1/2 of the sectional) had started to separate but I was not worried about them nor was I reporting it to be fixed as it is so minor. She asked for the ...
I was making a claim on my peeling on my leather chair. They asked me when it happened and i said apprx 3 weeks. Since they ahve a 14 day rule they denied my claim, even though i explained to them after i thought about the actual date it was memorial day and they wouldn't budge and said claim ...
I have been waiting over 70 days to get my mattress replaced under this warranty and still saying denied do to a report that mattress was dipping. Warranty states if they can not remove stain from mattress that they will replace it. This is suppose to be a 10 year stain and wear warranty but i ...
I have brought the stainsafe for my couch and loveseat do to having five children. Now they dont want to cover any of it it was a waste of mine and my husbands money. And i got the warrenty through value city and they didnt even give me awarranty certificate with tells me on what they cover now i ...
I purchased a 7year warranty on my furniture from levitz in modesto, ca on 7/19/01, the warranty is from stainsafe in palm beach gardens, fl. I called stainsafe on or about mid may claim #990675 on 7/01/05 i received a post card from stainsafe denying the claim. They stated i did not send the ...