The folks who buy Stainsafe are complete fools. To begin with, you're investing in a guarantee. No warranty covers everything. All guarantees have particular conditions and terms for support. Should you record anything beyond what that guarantee addresses, be prepared to be refused. You need to ...
My 3 year old had spilled nail polish on my couch cushion and stainsafe has told me (or I should say thier sub-contractor) that my policy does not cover normal wear. Can someone please explain to me how that is considered normal wear? And another thing that raises an eyebrow is, as a sub contractor ...
I simply purchased new couches and on Christmas we'd a large celebration. The following day I observed a spot about the sofa. I submitted a state and was refused simply because they don't protect spots of unknown source. I guess I ought to have put up 24-hour video security cameras to check the ...
Stainsafe will find every reason to deny a claim. The latest claim I made was that the joint on my bed footboard was splitting. Well I didn't use their language of failed joints so my claim was denied. Do not buy into this bogus warranty. ...
I bought a new sofa from JCPenney with extended warranty from StainSafe. I had a stain problem with the sofa. I called StainSafe. I told them what had happened and they said that the stain wasn't covered in my policy. The claim was denied, and now I can't file another claim on the same sofa. They ...
Over the weekend, my dog jumped on the couch and loveseat in our family room. I noticed that there was a stain on the furniture that was the result of this. It didn't look like that big of a deal, so I tried to take some upholstery cleaner to one VERY small (VERY SMALL) area, but it didn't want to ...