We have filed a claim with "STAINSAFE" and they do give you a feeling of: Do I trust this outfit?
After giving them all info they needed, they schedule a service tech to be at your home between 2pm and 8pm: What kind of a company sends their employees out at that hour? I had to cancel that service call because we could not be home during those hours.
I rescheduled and they now told me a rep would be be here between 8am and noon. That sounded better as far as time of day so advised them ok. The afternoon before the scheduled visit of 10/8/06 (tues), they called and told me it would be between 2pm and 7pm. Here we go again!
I was told the rep comes from Columbus OH: thats a hundred miles from here! Another one of the strange business practices.
Thanks for listening and am waiting to see who shows up at our door!
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