I was surprised (but not too surprised) to find just how many people are getting ripped off by Stainsafe. I read the most recent post and it was literally deja vu! I too reported a claim stating that a part of the side panel of my coffee table had split off due to a poor adhesive. At that same ...
Purchased a 7 yr. Warranty for Living room set. Now we have huge rips on all pieces -Sofa, Loveseat and Chair. We have been trying for months to get repair or replacement as promised, but have nothing but headaches from this company. I tried to speak with a supervisor during 1 call, was told there ...
I To Whom it May Concern; I received your address from someone that had a similar complaint about "Stainsafe". On the website complaint. I am very upset at the arrogance of Stainsafe & also the company that sold the Warranty to me" Seaman's Furniture" I purchased a five ...
Purchased couch and recliner approx 2yrs ago. Problems from the get-go, more so with couch. Called stainsafe who after a few weeks sent a rep who stated that cushions on both were to be replaced. After numerous inquires and phone calls weekly for status, (response being that we will fax again) ...
I see this Company has a bad reputation, well they got me to, My first call was answered by a woman who couldn't speak english, I told her my leather sofa was damaged on the armrest, 3 deep gouges spliting the hide, after the third degree hoping I would say something to void my warranty she puts me ...
I purchased two leather chairs and an accent table from a Flexsteel store in Vernon Hills, Illinois. I paid $229 for the protection plan. The only thing I was given was a brochure for the protection plan. When my accent table was damaged by spilled water, I pulled out my receipt and brochure only ...