This company will try anything and everything to get out of helping anyone. They put people on hold just hoping you will hang up this is a practice of the company. It is called giving time for the customer to gather there thoughts. They will try anything to get you to go away and hopefully you will ...
I purchased Stainsafe warranties on all my furniture, which I purchased thru Sear's Homelife. I had my nephew's over and they spilled some pie on my couch and chair, which they promptly covered w / a pillow. When I found it I called Stainsafe ripoff and reported the stain. They said they would send ...
I bought a Love Seat and Sofa from Seamons Furniture on 1-12. I also bought a 5 year warranty on this Furniture the same date. Not until now 9-30-03 did I have a use for it. Called this date with all info needed and was denied. I informed the Rep named Bobbie over the phone that my kids spilled ...
I purchased a wallaway sofa and loveseat from Levitz in December and was sold the extended warranty offered by Stainsafe. What a joke that turned out to be. I initiated a claim for a structural problem with my sofa July 25 and I was told that the manufacturer would have to resolve this problem ...
This is the second time I have filed a legitimate claim (within the five days of incident as required) with Stainsafe and have had to spend months, not weeks, getting it resolved. The first incident in January of resulted in having Seaman's, the original retailer of the fabric furniture, replace ...
A big factor in deciding to buy a leather couch was that I could purchase a protection plan that covered stains, rips, etc. My fist call to STAINSAFE was 3/13/02. Tech came to my home, said couldn't be repaired. STAINSAFE sent letter saying a replacement part would be at my home in 8-12 weeks. My ...