I purchased a leather couch and got the warranty with Stainsafe.in October the frame broke and we called and made a claim. A service technician was supposed to come look at it but never showed up. I called the company and they informed me that they no longer worked with Stainsafe. I contacted ...
I purchased a STAINSAFE Warranty from Stick N Stuff for a dining room set I purchased. When two of the chairs broke, I reported the warranty. This was June. One year later, while they accepted the claim and made me sign a three page release to obtain $100 payment, I still have not gotten the money. ...
I have been dealing with Stainsafe for almost a year now trying to be compensated for my furniture that their technician ruined. This began in Sept. 04 When they sent out their service tech to repair a hole in my loveseat, well he fixed the hole and burned my loveseat in the process. I contacted ...
I purchased a cloth sectional and 2 ottomans from Boston Interiors in May. Although I've sucessfully made 3 Stainsafe claims so far, the process was tedious - taking 20 minutes on the phone each time, giving all the same information twice and being asked to fax all my information twice. Note that ...
I wish to submit yet another complaint against the duplicitous company Stainsafe. The hell began when I called to file a claim regarding a torn spot on my sofa. The person taking the information incorectly entered that it was a frayed spot, thus my claim was denied. This was yet a long process of ...
Stainsafe rips of the consumers that purchased their warranty, and the service companies that serviced their customers. My company is in the same position as many others nationwide that provided service to their customers and did not get paid. They owe us aprox 12,000.00 with NO intents to pay. ...