We purchased a Kenmore Elite Oasis washing machine 3 yrs ago for $750.00. The service person was informative, frozen agitator; repairs would have been $600.00 or more. If Sears would spend a portion of its resources in product development/durability instead of on what the customers think of their ...
Ordered a Lazy Boy recliner for a medical issue. Was given the original date of 7/10. Called a few days before and was told everything was on track for that delivery date. Called the day before and was told that the automated (computer) system would call my house between 6 and 9pm with a delivery ...
Dear Sears, I am having some real concerns about Sears repair services. I had 3 tech came to my house and all of them have different versions. My unit is having issue since last 12 days and getting no help!!! Now, I have been told that we can not repair it, suggested me to cancel the protection. ...
I will never ever do business with Sears ever again. Sears doesn't care about their consumers. They just want their money. First complaint: I purchased a service contract for my maytag refrigerator on June 20, that covers up to $500.00 for labor and parts. The labor charges dissolved more that half ...
I scheduled a repair of my Sears washer for which I have already paid an extended service agreement. The technician was scheduled for this afternoon. Before taking off work my husband called and confirmed that the repair tech would arrive between 1 and 5 pm today. Since the tech have not arrived ...
I have been attempting to have my washer fixed since June 12. My first attempt was made by placing a call to the repair line and received a diagnosis due to my verbal description. Since that time the part they advised was necessary was sent to my home and a repair technician utilized the part and ...