I ordered a mattress and it was supposed to be delivered today between 4pm and 6pm, I got off work earlier just to be home and it's 8pm already, just now i received a phone call that they won't be able to deliver it today and not even tomorrow but the day after.! Pure nonsense I waste my time, I ...
Sears delivey in Fallon, Nevada delivered a Fridgedaire washer/dryer set to my elderly parents on Sat. Jan 21. During installation they broke the pvc water pipe and had to shut off the water to the entire house. The installer made a phone call and then left with the only explaination "there ...
On 11/08 we purchased a Kenmore HVAC unit from Sears. During the winter of 2009 our utilities were in the $500 Dollar range for the winter. The prior year when first installed they were less than half that. It took Sears months to resolve. On June 29th the ac unit quit cooling. Now Sears is telling ...
We were sold on Sears pitch of "They don't stop till you're satisfied". Spent over $12,000. To improve our home with central air. Sears took 2.5 weeks longer then they said to schedule install. When install was finally scheduled it took twice as long to finish as we were told. I try to ...
Ordered parts for a Sears purchased air conditioner. They took my money with a smile. On the date they were due to arrive (had to pay UPS $10.00) I received an email saying 2 little plastic connectors were shipped - cost of shipping $10.00- and all other arts back ordered with no date available. ...
Sears is the most unreliable place to ever get parts from. If you call and order everything will sound great as they take your credit card number. Then week later comes the emails that parts are back ordered, no date available and some tiny pieces have been shipped so you are obligated to pay UPS ...