On Saturday August 20, I had a service representative from Sears out at my house to repair my refrigerator (which was a Kenmore but not under warranty). The internal water dispenser and automatic ice-maker were not working at all. After re-connecting the hose, the technician had to enter a solution ...
Sears has certainly lost a customer this week. After reading on the Sears website about their purported customer service guarantee Price Match Plus I've reached the end of my rope. For those of you who do not know of this program (read Sears official statement on the program at Jsp? BV_SessionID=? ...
I sent required forms to receive a free shipping rebate from a Sears.com order. One was the confirmation email. Twice I received a letter stating they want a receipt or packing slip (I received none) to process rebate. When I called the given number I had to tell them a receipt was not required ...
Wrote a check to Sears didn't know there was insufficient funds it was sold to Certegy Payment Recovery. The bank charged $25, Certegy charged $25. Sears gives you no chance to make the check good before selling it to Certegy. Sears Credit card charges are given 30,60, 90 days, not so to people who ...
I went to one of the Sears in the South Shore mall in Braintree to check out a refrigerator that my parents want. They displayed a stainless frige with a cheaper price that they claimed was for a white frige. The sales person told me that the price of the stainless frige was toward the bottom of ...
I went to Sears auto center to have simply have them put on four new tires. I dropped off my 1996 black Neon - which has a horrible paint job & some dents. When I returned to see if the tires were put on, the tech had some news for me. He said that they found some problems. He said that all 4 ...