Having been fired from Northern Tool & equipment, I tried to go back to work at Sears repair division. However, all I received was the run around and B.S. After 5 applications over a year and a half period, I finally received a face to face interview with my former supervisor, Ruben Vidaurri. ...
I purchased an 18,000 btu air conditioner from Sears June. It was used 3 months before the hot season was over. It worked for 1 day this year and then broke. Sears will not pay to have it repaired, but will charge me a minimum of $98.00 to have it looked at and then parts will be extra. Because I ...
I too can so relate to others about Sears no-customer service nightmare. It is utterly ridiculous the lack of concern I received from the 1-88-4-my-home number I was instructed to call. My husband called on June 7 and we were given an appt. For June 18th. The tech had an 8-4 window for the appt. ...
My wife and I thought that we were buying top of the line appliances, partly because of the price we paid, and partly because of the name KENMORE ELITE. How sadly uninformed we were on both counts. We own (obviously Kenmore Elite) Washer, dryer, and side by side refrigerator. All of these products ...
Several years ago I was shopping at Sears and the saleslady ask if I would like to apply for a Sears MC. I agreed and signed the application. Several days later I received a letter from the Sears Bank signed by the bank's president thanking me for signing up for Account Care. It blew my mind and ...
Bought a new Kenmore Washer from Sears approximately 2-3 years ago. Bought a Warranty that covers EVERYTHING. Have had trouble the last 4 months with the washer. Have had a minimum of 7 Technicians attempt to fix my washer and pretty much every major part has been replaced and yet, no one has fixed ...