What happened to Sears "Satisfaction Guaranteed Or Your Money Back" policy? Does it appear on their receipts just to take up space? My husband and I bought a pressure washer knowing we had upcoming projects. When purchased we were told Sears had a 90 day return policy on nonelectronic ...
Purchased an electrical range and a dishwasher on line had sears install it also. Sears charged me for two ranges and one dishwasher after spending over 10 hours and three days on the phone they on the phone to give me credit for the range they never delivered. The new bill came and the range was ...
I bought a refrigerator from Sears. When I was looking at the different options I found a nice one for about $850. The salesman informed me that there was a slightly bigger one for $1000, but there was a $100 rebate from the state of California for its energy compliance certification. I took that ...
Quick tale— Saturday 1/15/05 ordered mattress set from Sears after searching 20 minutes for sales help. (Briarwood Mall, Ann Arbor, MI). Offered free delivery as incentive. Sounds good, but they still charge a customer $50 and then customer has to complete forms and mail in for ...
I purchased a gas grill as a Christmas present for my husband on that busy holiday shopping weekend after Thanksgiving. On December 18, we received a letter from Sears, trying to get us to purchase the repair protection agreement (which I flat out refused in the store). Although I (the wife) bought ...
Customer support does not respond to my complains on a Calypso Elite washing machine. It stains the white clothes and build mold. I first received a letter from SEARS, September / October requesting the use of HE detergents and monthly washing the machine with Chlorine Bleach!!! Wash the washer??? ...