Less than a year ago I bought my wife the top of the line Sears Kenmore Washer and Dryer set for our anniversary. Less than a year later (November 16) the door on the washer failed. We called for warranty service and they said it would take 2 weeks to get out. We had company coming from out of ...
On May 8 we bought a new 54" riding mower (model number 917.276341) for $2,499.88 with the extended warranty for $299.00. On June 8 we had to have the service tech. Come to the house for a flat tire. While here he noticed that we already had worn the blades of the mower to the point of needing ...
In September my father and I paid a visit to our local Sears store in search of new HD TV's. We decided on a television (which were the same make and model). We delivered the TVS ourselves due to Sears wanting an additional 50.00 per TV for delivery. (Keep in mind, over 5000.00 was spent in one day ...
I called Sears because my garage door oper wasn't working i called to have someone come out well i did as of October 28th a tech came out to supposely fix it and he rewired it unplugged it and then he hit it 4 times then the 5th time that we tried to shut it the whole door went to the side and went ...
Bought a Kenmore Elite side by side refrigerator for just under $2000.00 on our Sears gold MasterCard in June. By end of July ice-maker had stopped working, so we called Sears service to repair under warranty. Tech comes out, determines motor is bad, orders new one. 3 weeks later he returns to find ...
As a 40yr Sears customer I relied upon their past reputation for quality and service to purchase a washing machine and dryer for my 87 y.O. Mother. Since she lives alone in Honolulu and I live in Alaska I wanted trouble free, long lasting quality so I bought the top of the line Kenmore Elite ...