This is the brief version of how Sears stole my money. I bought a rear projection TV at $999 on sale, plus tax and delivery, at the El Cajon, CA Sears. I paid for the TV with my bank debit card, a charge of over $1100. After delivery, I found out the TV was too big for my living room. I called ...
On June went into the Sears store in Columbia, Md and paid off my credit card $125 (I only used the card once) Three months later I received a bill for Interest and late fees for $39. I called and they said there was a balance on the card when I paid it off for 24 cents. It was for insurance. I ...
For Christmas, my family gave me a flat screen TV from Sears. We left it in the box, which lacks any signs of damage, to keep the TV safe during my trip home to North Georgia. Upon preparing to unload the TV, it was discovered to be cracked and broken inside the box. Sears will not allow it to be ...
In September I purchased a Kenmore dishwasher from my local Sears store. Just after the holidays the lower spray arm on the washer broke off during a wash cycle and melted a bit. I called the 800-4MY-HOME number for Sears and ordered the new parts that I needed and set up a repair appointment for ...
Have washer and dryer purchased from Sears with the 3 year MPA of which is coming to its expiration date of 1/3/06. Instead of receiving a written letter notifying me of the pending expiration and a written offer to extend I have been solicited by phone. Not just one but 4 different phone calls, ...
Bought a new Maytag dishwasher from Sears. After a few months, a wheel on the upper rack fell off. Sears has sent a repair man five times and delivered three of the same incorrect part - an entire rack assembly. We have spent countless hours on the phone and gotten nowhere. Their "lemon ...