So, Sears has finally irritated me for the FINAL TIME!!! I've decided to let everyone I know how bad Sears is. Their merchandise is shoddy, and their customer service is horrible. Whenever I have had trouble with them in the past year, their response has been, "Your product is out of ...
I purchased a Kenmore Refrigerator from a Sears store in Atlanta in 2000. Since that time, my refrigerator has gone out twice. I have a service contract with Sears so I called to have my refrigerator repaired on August 25. A repairman came out to my house on August 27 and after taking it apart, he ...
I bought a Sears riding lawn mower even tho a number of people warned me not to. They said it would be VERY hard to get parts. They were correct. Whenever I want a part it takes a computer wiz to figure out their website then you have to order it because Sears does not stock common parts such as an ...
Our Sears model 417.41142000 clothes washer has a design defect. It is a front load washer with a Sears dryer stacked on top. We paid extra for the stainless steel tubs in both appliances because we did not want stains from water or soap on our clothes. The store salesman pointed out how nice this ...
I went through a series of pre-recorded messages to finally get a live person. Much to my surprise, the woman on the other end of the phone, spoke in a heavy accent, most likely India. She was rude, and insisted that that I get my manual (which I didn't have), and if I didn't get it, she wouldn't ...
Service scheduled for 9/8 between 1 and 5 P.M. Sears call Sunday to confirm. No show on Monday. Called Service again. Supposedly the repair tech called us 3 times and no one was home. Unfortunately we were home. No phone calls - no messages left on the answer machine either. Customer Service is no ...