Sears made me feel like I was the only one who was unhappy with not getting my Samsung washer and dryer pair. That made it sound like most of the customers were happy with the GE or Frigidaire units. I too went to the local Sears store and checked out the other brands. I agree that neither set are the quality and value I was getting with my Samsung purchase. I also called Samsung and found out the Samsung units are still available.
I would like to see Sears step up and do the right thing and honor the ad to those who bought them on Black Friday. I am sick about the whole thing. And like other people I could have gone somewhere else on Black Friday and purchased my washer and dryer but I thought Sears was the best value. Maybe I thought wrong. If Sears does not make good on this one I may not go back. I will take my business to a company I can trust.
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