The door handle fell off on my Kenmore refrigerator that I bought from Sears. The manual doesn't explain how to remove the handle so that it can be fixed. I arranged a Sears repair visit, and the technician charged $127 for less than five minutes of work. All he had to do was to jam the door handle ...
We purchased a Kenmore side-by-side a little over a year ago. The refrigerator barely made it 10 months before dying. At that point we had it repaired under warranty. Over a period of 3 weeks and 3 or 4 visits, it was finally repaired. Not 2 months later (when it was finally out of warranty) the ...
I am righting this letter to inform others of how sears treats there customers. I called sears on December19th to come fix my furnace they came out on the 21st. They then told me they were odering a part and it would be here in two days. I have gone through Christmas and new years and here i sit on ...
I ordered outdoor furniture online after the Sears site stated it was available in their nearest store. The next morning they sent an email with a confirmation number and instructions for pick up. After waiting for over twenty minutes for the item to be brought I was told it was not in stock. It ...
THey were done with the upmost service and customer in mind, but the site he has onthe tickets dose not exzits. Come on Home office, get your s& together. It is a good thing that your service people have it going on. Bob Crivac Coleman, MI ...
At sears we saw a floor model fridge, asked if they could hold it for the next day. Left the store called the assoc. To assure we will be buying it. He talked to another employee who said they promised it as to someone else. We had to come down asap or it will be sold. We went to pay. When picking ...