My (Kenmore) Fridgidaire just was informed started to shake rattle and roll only 3 yrs. Old and when the repairman showed late, I explained the problem and he began to write the estimate. After running the machine for approx. 3 seconds, he finished the quote and asked if I was "sitting ...
I am actually writing this on behalf of my boyfriend since his frustration level peaked long ago. At any rate, on Black Friday (November), he purchased a Kenmore front-load washer, dryer they could only accept incoming calls. This is not a joke, I witnessed this phone conversation first hand! I ...
I have been a regular customer of Sears for years. We have bought many appliances and other items there. I have never made a payment on my credit card late. The payment date due was changed on my charge account from the 18th of each month to the 8th of each month. I was not notified of this change. ...
My husband and I went into Sears in Burlington Ma. On October 17th to purchase a new refrigerator. We approached by a very nice man by the name of Sobhy. He was so informative, he answered all our questions, he made suggestions, and was just an all around perfect salesman. I have dealt with many ...
Three years ago, I purchased a TV for $1300. This included a 3 year warrantee. Exactly 2 years ago or one year after we bought the TV, the TV failed to produce a picture. This was immediately repaired under warrantee. Then in January, just as the warrantee ended, we began to notice problems with ...
I have attempted 3 times now to get my snow thrower repaired from the service center in Madison, Wi. First they replaced a bunch of stuff I just wanted a price on then they didn't actually fix the problem of a gas leak and it took a week longer to get it back than it was supposed to. I just forked ...