The story is too long to detail here, and SEARS has already wasted enough of my time... Essentially, SEARS customer service is a joke. It took me five phone calls to reach someone who understood the problem, then they still weren't able to resolve it. I waited five hours for a tech to fix my oven ...
I positioned on purchase with SEARS to get a key equipment online and compensated with my bank card. They stated that them was in-stock and readily available for shipping (the only real cause it had been requested). A shipping day was established and also the purchase went thru. I obtained a ...
It is 1:25 onjune 14. I was scheduled for service between 8-12 noon. Still waiting. I have called 4 times and finally received a call at 11:45 sayng it would be between 12:30 - 1 pm. Still waiting. Called againa and ask for input re tme-no call back-.. I have missed half a days work-poor, poor, ...
Purchased $5000 worth of products from a Sears to be delivered to my home in Il, and its been a nightmare since. Day 1: First delivery was cancelled because of weather, received a personal phone that said my items would be scheduled for Monday. Okay, no problem. Day 4: Delivery confirmation is ...
What a pain in the butt this is!!! Www.sears homeservice.com/feedback is impossible to find. I just wanted to thank the wonderful service man who fixed my oven and all I get is aggravation. No wonder no one fills out this crap!!! ...
Contacted Sears Home Repair to schedule a repairman to repair or replace my refrigerator ice/water maker door. 1/8/10 12:30 P.M. The repairman came and fixed the problem however did not push the ice panel unit flush into the refrigerator door. He also left wires exposed on the top of the door (did ...