I have been dealing with customer service for 1 week all I got was run Around I would get one answer from one another from another I would ask to talk to the same person I was dealing with no you cannot talk to that person. So long Story short I have a new samsung washing machine front loader that ...
I took my vehicle to get 2 tires and got a broken axle. I have gotten nothing from Sears but the run around. Sears broke my axle and have not and will not do anything about it. I have reported this to several news companies and the BBB. I am on my way to the attorney general's office. ...
On April 25 I called Sears Repair Center because the dishwasher at my mother's home was not working. My mother passed away on April 24 so I was extremely busy planning her funeral. My mother had been a customer of Sears for 60 years and has always purchased her major appliances there plus she ...
I purchased several items on Black Friday at Sears on November 26. I went home and immediately attempted to put in my rebate submission online, at which point I was told I had to wait 30 days to enter my submission. Thinking that was very strange I sent an email to sears to make sure I understood ...
Our side by side Kenmore refrigerator went out after 5 years. The warranty was up on Feb. 20th 2009. I called for repair service on Friday and they set me up for Saturday between 8 and 5. The technician showed up at 4 and replaced a part and left at 5. The service was great. The technician was very ...
Why are we treated like we do not know anything. Unit broken is electronically controlled, car are electronically controlled, I know electronics. But you will not listen so the unit is still not working after 2 months, and on top of that no one will talk to us. Just remember my computer does not ...