I purchased a pair of prescription glasses at Sears. The lenses starting getting scratches after a few months. I took them where my husband gets his glasses and they told me the protected coating was defective and worn off. I then took them back to Sears and they said I caused all the scratches. I ...
We purchased a brand new front load washer and dryer from Sears exactly one year ago to the month (almost the exact date) and the washer has broken down. We called Sears for service. They came out and as usual stated the problem could not be fixed because they did not have the part in stock. I hit ...
I'll never use Sears Repair Service again. I took off work to get an oven fixed for the proverbial 1-5: oo service call. Well, here it is 6:20 pm and no service person. When I call Sears, I'm told either that I just have to wait for him (he's running behind, and if it's 9:00 pm tonight, so be it) - ...
Service no 87053699. Tech i.D. 63204 service tech was promp in in coming to appt. Excellent attitude. Very informative. Credit to your company. ...
I scheduled service on my Kenmore washer under MPA on 1/11/10 and was scheduled service for 1/19/10,10am-2pm. I arranged for time off so they could come. I got a call at appx 9:45am the day of service telling me the tech called in sick and to reschedule 8 days later. I voiced that I had arranged ...
I had bought a shed from Sears. The delivery was on time and professional. The installation service however was a disaster. They did not show up. They did not call me to say they won't come. They want to postpone the installation for another week. This is one disaster transaction. I always thought ...