I ordered a dryer as a gift at Sears.com. The online form had a box to check if a certainly delivery was possible. I purchased a Kenmore dryer at a higher cost than for comparable dryers because I wanted it delivered as soon as possible. The receipt I printed showed that I was charged twice the ...
I am so happy that I purchased the extended warraty in March, because the refrigerator keep leaking water and after several phone calls and two service calls found out that there was a leak in the catch pan. Terry Haynes was the service man that found out what the problem was on his first visit. He ...
The oven in my Kenmore electric range (elite model with convection oven) that I purchased in 2006 quit working on July 26. I called Sears service on the 27th and was talked into a service contract. A repairman came on the 28th and ordered a part — wrong part arrived and that's were things went ...
Sears.com's customer service is awful. 6 people, 4 hours, 3 automated lines, over 4 days, and still haven't been able to complete a $1K purchase of a washer/dryer. It's complicated to complete a split transaction on Sears.com.gift Card & Credit Card has thrown them off. And each time I call I ...
Sears issued a sale flyer that had among other items, mens rebock tennis shoes... I went to the buena park sears store on the first day that he sale was effective... There was not a salesperson in sight and several customers were waiting for someone to show up... I looked and found the number of ...
Overview: inadequate support on warranty repair at Sears. Following this and another poor encounter having a various Sears equipment (fridge), we shall not be purchasing anymore devices or extended guarantees from Sears. Purchased Electrolux EL7020B vacuum from Sears Palmdale shop three years ago. ...