We had a very good experience with Walter Creer at the City Line Branch of Sears. He was very helpful, knowledgeable and kind. Sincerely, Maryam and Issa ...
During first visit, repair person didn't have the part, so rescheduled for the next Friday between 8 and 12, it's 11:45 and just found out at 11 via their auto system that I was rescheduled to Tuesday. I called yesterday and confirmed that A - appointment was today and B - would be 8 - 12 - there ...
I have a refrigerator that I purchased from Sears and I purchased the service contract. Three weeks ago it broke down, and I called to schedule a service appointment. I took off from work the date of the appointment and received a phone call at 5:00 that afternoon informing me that they would have ...
The technician ID#0001206 was prompt, courteous, and took care of our problem. We would like to thank you for sending someone like that. Sincerely Gerald and Pauline [removed] ...
Dear Bruce Johnson, I purchased a range for $452.00 from Sears on 06/20, order number 147937948 and I received a call from Sears delivery department stating that my item would be delivered on 06/26 and I also received a window time of 1 to 3 pm. So I took off from work and I waited for my delivery ...
I ordered a hand held vacuum on 12/25/10 and received my confirmation that my order had been received and that I should expect it to arrive on 1/7/10. It did not, nor did I EVER received any sort of update or follow up. I called customer service around 1/11/10 and was told that the item wasn’t in ...