Installed water heater not up to code standards had to have another company install it properly, they were hired by sears, sears promised to take care of it but have not done anything ...
I will never buy another Kenmore product! I bought a Sears Kenmore Elite dishwasher in early October. It quit working on July 26. I was unable to use anyone but a Sears repairman in order to get the part covered under the 2 year warranty. The repair man came to my house on July 30 and said that it ...
I went to the "Door Buster" sale this morning at 4 AM. I was the second person to be waited on in the appliance section. I wanted to purchase the Kenmore washer/dryer on sale for $589. At 4:05 AM while the one of the two salespersons in that department were still helping their first ...
Summary: Very poor service on warranty repair at Sears. After this and another bad experience with a different Sears appliance (refrigerator), we will not be buying any more appliances or extended warranties from Sears. Bought Electrolux EL7020B vacuum cleaner from Sears Palmdale store 3 years ago. ...
I had a central air conditioner installed by sears 2 yrs ago. This year it caused over $30k in damage to my house. The condensation drain was improperly installed and the drip pan had tiny holes in it caused by the installer. There also was a 3/4 inch gap between the air handler and bottom of the ...
I had a very bad customer service experience with Sears concerning the purchase of a washing machine and dryer. The nature of this is as follows: 1.) It smelled of "bait and switch". 2.) Sears displays items on their showroom floor that are "not available" but customers may not ...