For over a month I've been trying to get a microwave serviced and for the first appointment my husband took off a full day of work only to have the service department call AFTER 5:00 pm to tell us that no one would be coming due to the repairman being too busy. The second appointment today the ...
I was charged $90.00 for shipping a 10 pound Shop Vac to my house!!! How can they justify this? ...
My Kenmore Refrigerator was purchased 06/02/04 so it is 5 years old. It stopped working 12/3/09. When I called for service I was told a serviceman could be here 12/17/09. This is my refrigerator... You were asking me to wait 2 weeks without refrigeration? I tried and found a local repairman who ...
I bought appliances from Sears and was supposed to be delivered to my house. A day before my deliver they called me and ask if they could reschedule I agreed and they gave me a time frame. The day of the deliver they called me to see if they could deliver before the schedule time, I say no because ...
I recently paid for $8,000.00 worth of appliances at Sears. I spent several hours with the salesperson. I was told the delivery would be free. When I went back to the store to arrange delivery... The salesperson left me in some backroom for half an hour while the manager completely ignored me. I ...
We bought a microwave a while back and i have never had one where I have to replace the lights. I am going to have to move the stove, take the microwave off the wall and believe we are older and that is a lot to do for us. I have always bought Sears products but I am beginning to think long and ...