I have a 28" snow thrower that weighs over 200 lbs, its under warantee and they expect me to bring this in to their center for service or pay to have a technician come to the house. I will NEVER BUY from SEARS AGAIN. They don't stand behind their products (CRAFTSMAN). ...
Have a water heater that broke, still under guarantee. Called the repair center, a technician was sent to diagnose the problem and ordered a new water heater. So far all is good. Then calls to the repair center to set appointment and have a new water heater install have been a completed nightmare. ...
I ordered a Sears riding lawnmower online and later that day (5 hours) changed my mind on which one I wanted and looked up the Sears return policy and it allowed me to cancel the order with no penalty. I called and did so and the Sears employee helping me (From another country apparently) refused ...
On 23 Dec. Your technician # 0838938 came out to repair our refrigerator, He could not have been more nicer, or more professional, he fixed it, and it was a major job. Left no mess, Cleaned up after himself, We are very happy with is work. ...
I am extremely displeased with this product. My husband and I purchased this Gas range with the intention of using it for many years to come. Unfortunately the main oven stopped working shortly after one year. We continued to use the triple task bottom drawer for a few months. We finally called a ...
Bought a mattress at Sears because they advertised free delivery ($75) after submission of mail-in rebate. We completed and mailed the rebate form with all the required documentation. Purchased the mattress on July 4 and mailed in rebate July 15. As of October 28 we haven't received the advertised ...